Protecting Your Property Transaction in a Digital World

As the digital landscape continues to evolve rapidly, so too do the methods used by cybercriminals. In recent years, property transactions have become an increasing target for cyber fraud—particularly during the transfer of funds. That’s why now, more than ever, safeguarding your sensitive information throughout the conveyancing process is vital.

Unfortunately, we are seeing more sophisticated forms of cyberattacks designed to intercept or manipulate information during property transactions. These may include:

• Interception and alteration of emails, including trust account details or contact numbers

• Impersonation of trusted individuals or organisations

• Tampering with attachments such as PDF contracts or invoices

The impact of these incidents can be distressing—leading to delays, financial loss, and significant stress for all parties involved.

At our firm, we understand how important your property transaction is, and we are committed to putting your cyber safety first. We have strict cybersecurity protocols and work closely with secure electronic platforms to reduce the risk of cyber threats.

Some of the key measures we take include:

• Verifying all account details through original bank statements or secure encrypted online portals

• Encouraging clients to call our office directly to confirm our banking information

• Verifying the identity of our clients to ensure they are not being impersonated

• Maintaining open, consistent communication throughout the process

We also strongly encourage clients to stay alert to warning signs such as unusual email phrasing, poor grammar, or formatting issues as these may signal a compromised message.

Above all, always verify any bank details by phone before transferring funds (remembering to call direct rather than relying on a number in the email), whether for a property transaction or any other financial matter. A simple phone call could be the best protection against a potential cyber threat.

Your peace of mind matters to us. Please don’t hesitate to contact our team for trusted advice and support. We are fully committed to protecting your transaction, and ensure your peace of mind every step of the way.