In true lawyer fashion, I’ll start with a disclaimer: I’m NOT anti-AI.
I’m the first to admit it has its place—I use it for many things from getting a quick dinner recipe based on the minimal ingredients in my fridge, to creating home workouts based on the equipment in my shed. I even used it to craft a polite way of asking guests not to bring their kids to my wedding! I get it—AI can be super useful.
There is however one place AI absolutely doesn’t belong: helping you write your Will.
I recently put this to the test, trying out various marketed AI Will writing platforms, including ChatGPT, to draft a Will. As both an estate planning lawyer and a deceased estates lawyer, I have the perspective of not just drafting Wills but also witnessing how they’re applied in real life once someone passes. I see firsthand how a poorly drafted Will or one that misses critical elements can wreak havoc on families, both emotionally and financially. After conducting the online experiment, I was left with a very uneasy feeling about this AI movement in the legal world.
You Don’t Know What You Don’t Know
To the average person, the finished result of these AI-generated wills may seem acceptable. These platforms capture the very basic elements of a standard will and use familiar legal language. However, what concerned me most was the input process, and the complete lack of follow-up prompts once basic questions were answered.
Even in the most straightforward legal consultations, each answer typically leads to further questions and pathways. Clients’ body language, tone, pauses, and facial expressions provide valuable cues, guiding me towards the right follow-up questions.
As I navigated the AI questionnaire, I found myself thinking, “Surely, it will now ask me about X, Y, or Z.” But no, it didn’t.
Unfortunately, without the depth of understanding that a lawyer brings, you wouldn’t even know the critical questions that should be asked or the personalised options available to address your unique situation.